What They're Saying
Browse through hundreds of genuine customer reviews.
★★★★★
I don't feel like we post our @themavpac nearly enough for how much we use it. Training bag? Check. Travel bag? Check. Work bag? Check. It literally goes EVERYWHERE with us and I have ZERO 🙅♀️ regrets
@followingpilot
Absolutely obsessed. So spacious and light. Makes packing my dogs things around so much better
Verified Buyer
It’s our favorite bag for all of our daily adventures, hikes, and even weekends full of competing sports!
The Spotted Corgis of STL
Shop our #1 best selling product —Trusted and loved by dog parents all over the world!
Frequently Asked Questions
Need further information before you purchase? If your question is missing below, you can always ask our customer service team in the live chat (bottom right corner of the page).
Categories
Shipping
When will my order ship?
Once you place your order, all items that are in stock are dispatched within 1 to 2 business days. Any order placed over the weekend will be processed the following Monday (or if Monday is a holiday, the next business day).
How long will my order take to arrive?
Once shipped, generally our products take 4-6 business days to arrive. Please note, regional, rural and international destinations may take longer.
Do you ship internationally?
Yes, we sure do! Shipping rates are calculated at checkout.
How do I track my order?
During checkout, you will have the option to opt-in to tracking text alerts. A tracking number will also be sent to your email address once your order has been dispatched. If you have added Route Package Protection to your order, it will also provide tracking and insurance to ensure the reliability and safety of your order.
Our Company
How do I contact MAVPAC customer service?
The fastest way to reach us is to use the chat system (in the bottom right corner of the screen). Our customer service team is available from 9:00AM - 5:00PM Monday to Friday MST.
You can also email us anytime at info@themavpac.com. All inquiries will be responded to within 1-2 business days.
Do you work with wholesale partners?
For information about our wholesale shipping rates, please contact info@themavpac.com.
Can I collab with you?
Yes! We are always accepting applications to collaborate. We invite you to apply on our website here. Once applied, our team will reach out to you with next steps.
